Hotel Management Services

HTL Hotel Management offers a full array of property management services to ensure that each hotel is efficiently and effectively managed to maximize its full operating potential. Onsite hotel managers and senior management are hotel experts who are well versed in:

• Accounting and Financial Reporting – Financial systems and controls are installed to ensure accurate and timely reporting of historical operating results according to industry standards, provide accurate cash flow forecasts and verify internal controls and other financial reporting policies are being adhered to.
• Business Planning and Ownership Reporting – Annual business plans including zero-based operating budgets and sales/marketing plans are diligently prepared and implemented. Monthly owner reports are provided that explain not only variances from plan but proposed strategies for addressing changes in current market conditions.
• Food and Beverage Concepts and Cost Controls – New concepts are constantly evaluated and recommended where deemed appropriate. Close adherence to cost controls is emphasized. Controls are monitored and operating procedures as well as service quality are continually evaluated and improved upon.
• Franchise and Reservation System Management – Franchise selection, contract negotiation and compliance are essential ingredients for success along with a full understanding and aggressive utilization of the reservation system.
• Human Resource Administration – Corporate office coordination is provided for new employee orientation and on-going programs are implemented to track and expand the career development of staff members at all levels of operation.
• Leasing and Service Contracts – Experienced corporate office personnel are utilized to negotiate all commercial leases including food and beverage operations and provide oversight of any service contract arrangements.
• Marketing and Sales – Development of a comprehensive marketing and sales plan that can be monitored, adjusted to changing market trends and measured for performance.
• Pre-opening, Renovation and Technical Services – For new hotels or assets needing re-positioning, a well coordinated plan is established and implemented to complete the project on schedule, within budget and with minimal disruption in service.
• Revenue Management – A yield management strategy is developed for each specific hotel including comprehensive room rate pricing strategies, website design oversight, GDS placement and sales training all of which are necessary to assure RevPar maximization.
• Training and Service – Proven staff training programs are implemented to ensure the highest level of guest services, product quality and cleanliness, and minimization of workman's compensation claims, EEOC issues, and illegal employment exposure.